A leading registered charity provides a range of specialist care and support services to adults with mental health needs and to the elderly. Operating across the UK Elderly Woman With Caregiverwith multiple regional offices, the types of vacancies offered by this client range from administrative to management roles, care and support workers, team leaders and nursing staff.

The Challenges

  • Recruitment handled both centrally and regionally, making control of budgets and processes difficult and time-consuming.
  • A lack of clear advertising strategy led not only to spiraling costs but to difficulties in controlling applications from a variety of media.
  • Delays in contacting applicants meant losing quality candidates.

The Solutions

i4Resourcing provided a dedicated account manager through whom the client could channel and streamline their recruitment needs.

As part of this account management process, job advertisements were written and optimised to attract the best candidates, and a clear advertising strategy was devised utilising a range of online job boards.

Central purchase of a low fixed price job credit pack to cover all vacancy advertising regardless of regional source significantly reduced costs.

Online Applicant Tracking System technology enabled all job applications to be collected in one central location to which all hiring managers had access, enabling fast sorting of CVs and a quick response to suitable candidates, reducing the time taken to fill vacancies and thus reducing further costs.

An additional Telephone Screening service was undertaken by the i4resourcing account manager further helping in the processing of suitable candidates. This is by calling each relevant filtered candidate asking a set of pre determined and agreed questions.